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Privacy policy

Effective Date: 1 January 2026

At SKINLY21, your privacy is important to us.
We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following information when you visit or make a purchase:

  • Name, email address, phone number, and delivery address

  • Payment and billing details (processed securely via Shopify Payments or PayPal)

  • Browsing data such as IP address, browser type, and cookies for analytics and improvement

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate updates, offers, and promotions (if you have opted in)

  • Improve our website, services, and customer experience

3. Sharing Your Information

We never sell or rent your data.
We only share necessary details with:

  • Shipping partners (e.g., Australia Post, StarTrack)

  • Payment gateways (Shopify Payments, PayPal)

  • Marketing and analytics tools (e.g., Google Analytics, Klaviyo)

4. Cookies

We use cookies to improve site functionality and remember your preferences.
You can disable cookies in your browser settings at any time.

5. Data Security

Your personal data is stored on secure servers and encrypted where applicable.
While we take all reasonable steps to protect your information, we cannot guarantee 100% security for online transmissions.

6. Marketing Emails

You may opt-out of receiving promotional emails at any time by clicking “unsubscribe” in the footer or contacting us directly.

7. Access & Correction

You may request access to or correction of your personal data by emailing 

📩support@skinly21.com.au.

8. Contact Us

If you have questions about our privacy policy, please contact:

📩 support@skinly21.com.au